Member Milestones Specialist

Application Deadline: Open Until Filled

Purpose
A member milestones specialist contacts a predetermined list of 50- and 75-year members to celebrate their important membership milestone through a written card, phone call or personalized email.

Responsibilities

• Send the provided card to 50- and 75-year members as assigned by the member milestones team leader and include a personalized celebratory message.
•  Follow up with members as you receive communication back from them.
•  Forward any stories you receive from members to the member milestones supervisor.
• Conduct research on lost members to obtain a more accurate membership database.
• Update the shared member milestones document on a timely basis to provide information, including but not limited to the type of contact made, updated member contact information and deceased member updates.

Expectations

• Volunteer one hour per week.
• Serve for a one-year term with the ability to serve again.
• Respond to all communication within 48 hours.
• Submit reimbursement for postage stamps, if desired.
• Participate in annual training virtually.
• Attend periodic member milestones team meetings virtually.
• Be in good standing by paying annual international alumnae dues or being a Life Loyal member.  

Preferred Competencies and Experiences

• Effective, clear and timely written and verbal communication.
• Ability to contribute positively to a team.
• Desire to recognize and celebrate others.